Contact Center Compliance (DNC.com) is a utility, not a data source. It is built for outbound floors that acquire raw, unscrubbed phone numbers and need a trusted system to wash those numbers against federal, state, and litigator lists before they hit the dialer.
If you are evaluating alternatives, the first question to answer is whether you actually need to own the scrubbing software yourself, or if you just need the data to arrive clean in the first place.
Disclosure: Scout Data is our product. We do not sell scrubbing software; we sell homeowner data that is already scrubbed.
Pricing expectations
DNC.com does not publicly publish its pricing. It uses an enterprise, custom-quote model based on your monthly record volume and the specific compliance checks you enable. Alternative scrubbing utilities on the market range from a few hundred dollars a month for unlimited checks, to per-record fees around a cent per scrub.
When to keep DNC.com
If your call center ingests data from dozens of raw sources—affiliates, co-registration forms, aged web leads—you need a centralized clearinghouse to ensure nothing slips through.
- Litigator Scrub: Identifying professional plaintiffs who actively bait TCPA lawsuits is critical, and DNC.com is an industry standard for this list. You can read more about what a litigator list is here.
- Reassigned numbers: Checking whether a phone number has changed hands since the original consent was given.
- Internal DNC: Managing your own company-specific suppression lists alongside federal registries.
The alternative: Buying pre-scrubbed records
Operating a separate compliance utility makes sense for massive, multi-source operations. But for many home service floors—solar, roofing, HVAC—managing a separate DNC contract and uploading files back and forth is unnecessary overhead.
The alternative to buying scrubbing software is simply buying data that is already scrubbed. If the file arrives clean, your dialer can ingest it directly, removing a step from your operational loop and saving you the cost of the scrubbing subscription. Learn more about what DNC scrubbing costs when bundled versus separated.
How Scout Data delivers clean lists
Scout Data builds homeowner audiences from live property signals, not shared opt-in feeds. When we deliver a list of homeowners, we handle the compliance formatting before the file ever reaches your inbox.
Every phone number is checked against the National DNC Registry, state-level DNC lists, and the known TCPA litigator database. The file arrives dialer-ready, so your reps can focus on pitching the roof or the solar system, rather than worrying about the compliance queue.
Frequently asked questions
What is Contact Center Compliance (DNC.com)?
Contact Center Compliance is an enterprise software provider that scrubs calling lists against federal, state, and internal Do Not Call (DNC) registries, as well as known TCPA litigator databases.
How much does DNC.com cost?
Contact Center Compliance (DNC.com) does not publicly publish a standard price list. They operate on a custom quote model based on the specific volume and types of scrubs required for your operation.
Do I need scrubbing software if my data vendor scrubs the list?
If you buy data that is already scrubbed for DNC and litigators prior to delivery, you do not necessarily need a separate in-house scrubbing utility unless your dialer compliance rules or internal policies require a secondary real-time check before the call.