VICIdial pricing: The VICIdial software itself is free and open-source under the AGPLv2 license. The official managed hosting service, VICIhost, advertises a $400 per month hosting fee per server after a $1,000 initial setup fee, as of late 2026. Third-party managed hosting typically ranges from $99 to $549 per month depending on agent count and core dedication.
The true cost of open-source dialing
Because VICIdial is open-source, many call centers assume it will be cheaper than cloud-native alternatives like Convoso or ReadyMode. However, the total cost of ownership depends entirely on how it is deployed and who manages it.
If a team chooses to self-host, the software is free, but they absorb the costs of server infrastructure, VoIP trunking, and ongoing technical labor. A dedicated VICIdial administrator often charges $100 to $250 per hour for contract support. For teams that want to avoid infrastructure management, VICIdial alternatives or managed hosting services are the standard paths.
Managed hosting and VICIhost
The VICIdial Group offers official managed hosting through VICIhost. Their publicly advertised 2026 pricing includes a $1,000 initial provisioning fee (covering the first month) and $400 per month for each server thereafter. Adding servers requires a $500 setup fee.
Third-party providers offer competitive models. For instance, VPS-based hosting on shared cores can start around $49 to $250 per month, while dedicated environments scale higher. In all managed cases, call centers must also budget for telecom minutes and DID numbers, with US outbound rates typically around $0.015 per minute, depending on the carrier and volume.
Where Scout Data fits
Scout Data provides the homeowner lists and verified phone numbers that feed directly into dialing infrastructure like VICIdial. Lists are delivered ready for campaign upload, fully scrubbed against the DNC registry (see DNC compliance for outbound solar for why this matters).
Instead of charging per record or selling seat licenses, Scout Data quotes a flat monthly rate for territory-wide coverage, delivering fresh lists of distress, equity, and target demographics for your call center to dial.
Frequently asked questions
What is the setup fee for VICIhost?
The official managed hosting service, VICIhost, advertises a $1,000 initial provisioning fee as of late 2026. This includes your first month of hosting and setup support for a single server. Additional servers carry a $500 one-time setup fee.
How much does it cost to self-host VICIdial?
While the software license is free, self-hosting VICIdial shifts costs to infrastructure and labor. Expect to pay $100 to $500 per month for server infrastructure depending on size. The largest hidden cost is technical labor, as you will need an administrator who understands Asterisk and Linux.